Privacy Policy

Last Updated: [Insert Date]

At Best Equestrian Shop (“we,” “us,” or “our”), we value the trust our global community of equestrians places in us when purchasing premium riding gear through www.riderhorsesale.com. This Privacy Policy explains how we collect, use, protect, and share information about our customers, in line with our commitment to security and excellence that matches the quality of our equestrian products.

1. Information We Collect

To provide you with the best shopping experience for your equestrian needs, we collect:

• Personal Information: When you purchase saddles, riding apparel, or accessories, we collect your name, email address, shipping address, phone number, and payment information.
• Transaction Details: Information about the equestrian products you purchase, including saddle types, sizes, and preferences.
• Technical Data: IP address, browser type, device information, and browsing behavior on our site.
• Communication Records: Correspondence when you contact our customer service about riding gear inquiries.

2. How We Use Your Information

We use your information with the same care we put into selecting our equestrian products:

• To process orders for your riding essentials and provide customer support
• To improve our selection of dressage saddles, competition breeches, and other equestrian equipment
• To send important notices about your orders or account (like shipping confirmations)
• To prevent fraud and enhance the security of our payment systems
• For internal analysis to better serve the equestrian community worldwide

3. Data Sharing and Disclosure

We treat your information with the same discretion expected in the equestrian world:

• Service Providers: We share necessary information with payment processors, shipping carriers, and IT security providers to fulfill your orders.
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
• Business Transfers: In case of merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve equestrians globally (excluding some Asian countries and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your data with the same diligence as you would protect your prized riding equipment:

• 256-bit SSL encryption for all transactions (the same security used for processing payments for premium English saddles and riding boots)
• Regular security audits of our systems
• We never store complete credit card information on our servers
• Secure storage protocols for all personal data

6. Your Rights

You have rights regarding your personal information, just as you have choices in selecting your perfect riding gear:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data under certain circumstances
• Object to processing of your personal data
• Request restriction of processing your data
• Withdraw consent where we rely on consent to process your data

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Like carefully fitted tack, we use cookies to ensure our site works smoothly:

• Essential Cookies: Necessary for processing orders of your equestrian equipment
• Performance Cookies: Help us improve our site’s functionality
• Analytics Cookies: Understand how riders navigate our product offerings

You can control cookies through your browser settings, though this may affect site functionality.

8. Children’s Privacy

While we offer children’s show shirts and youth riding gear, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy as we expand our equestrian product lines or services. Significant changes will be communicated to our customers.