Term and Conditions

Last Updated: [Insert Date]

Welcome to Best Equestrian Shop (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website www.riderhorsesale.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. User Obligations and Responsibilities

1.1 Account Registration

To make purchases, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password
• Promptly update any information that becomes outdated
• Be responsible for all activities under your account

1.2 Prohibited Activities

You may not:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Use any automated means to access our site without permission
• Misrepresent your identity or provide false information

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in product descriptions, images, and pricing. However, we cannot guarantee that all descriptions are entirely error-free. If you receive a product that differs significantly from its description, please contact us immediately.

2.2 Product Availability

All products are subject to availability. We may limit quantities and reserve the right to discontinue products without notice.

2.3 Safety Equipment Notice

Certain products like helmets and riding gloves are safety equipment. It is your responsibility to:

• Ensure proper fit and condition before use
• Replace safety equipment according to manufacturer guidelines
• Follow all safety instructions provided with products

3. Orders and Payment

3.1 Order Acceptance

Your order represents an offer to purchase which we may accept by processing your payment and shipping the product. We reserve the right to refuse any order for any reason.

3.2 Pricing

All prices are in US dollars. While we check prices carefully, errors may occur. If we discover an error in pricing, we will contact you before processing your order.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that you have the legal right to use any payment method you provide.

3.4 Sales Tax

Where applicable, sales tax will be added to your order total.

4. Shipping and Delivery

4.1 Processing Time

We process orders within 1-2 business days of payment confirmation.

4.2 Shipping Options

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

4.3 Delivery Areas

We ship worldwide except to some Asian countries and remote regions. Delivery times are estimates and may vary due to customs processing.

4.4 Delivery Issues

You are responsible for:

• Providing accurate shipping information
• Any additional customs fees or import duties
• Reporting non-delivery within 30 days of shipment

5. Returns and Exchanges

5.1 Return Policy

You may return most items within 15 days of receipt if:

• Items are in original condition (unworn, unused, with tags attached)
• You have followed our return process

5.2 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Horse Riding Gloves
• Helmet Visors & Liners
• Helmets
• Personalized or custom-made items

5.3 Return Process

1. Email [email protected] with your return request
2. Wait for our RMA (Return Merchandise Authorization) number
3. Ship items to: Best Equestrian Shop Returns, 71 Bond Street, Newport, US 02840

5.4 Refunds

Refunds will be issued to your original payment method within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable.

6. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright laws. You may not use any content without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Best Equestrian Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim shall not exceed the purchase price of the product in question.

8. Governing Law

These Terms shall be governed by the laws of the State of Rhode Island, USA, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our site constitutes acceptance of the modified Terms.

10. Contact Information

For questions about these Terms, please contact us at:

Best Equestrian Shop
71 Bond Street
Newport, US 02840
Email: [email protected]